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"Thank You" Considered Harmful

By Bry On March 22, 2010 · Add Comment · In Brain Dumps, Management, Software Engineering

Habit #17 Failing to express gratitude Dale Carnegie liked to say that the two sweetest words in the English language were a person’s first and last name. He maintained that using them liberally in conversation was the surest way to connect with a person and disarm them. After all, who doesn’t like to hear their [...]

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"Thank You" Considered Harmful

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