I’ve always approached business through a sports lens, just because I played sports all my life. In my (albeit fairly limited) experience I’ve found the best managers to be very similar to the best coaches. You absolutely have to understand your business, but more than you have to understand people.

Maybe a coach has to yell at Kyle to get him to focus, but just pat Dustin on the butt because he beats himself up enough. Maybe a manager needs to give Rachelle deadlines, maybe Bill works best from home with lots of autonomy. The point is understanding your players/team/people and getting them to succeed makes the entire team/organization better and I think that’s a key message in the passage above.

Thanks for sharing.